The user has been central to the way technology is conceptualized, designed, used, and studied in sociotechnical research and recently even non-users have started to become productive foci of this analysis.
This webinar, hosted by Assistant Professor Radhika Garg, discusses (non-)use of emerging technologies, such as the Internet of Things, under the lens of “(Non-)user as a network”.
This early work-in-progress argues how power relations of stakeholders (organizations, regulators, policymakers) and social influences affect the way users decide to use or not use a technology.